Quality
ELVICTOR GROUP, during its 43-year history, has traditionally paid attention immensely to the quality and development of its services rendered to both Clients and Seafarers.
Towards this path and taking advantage of new technologies available, we initiated our ERP Software's story more than two decades ago to digitize our Management System and make processes more controllable and effective. Gradually, our ERP reached the point where our Main and Regional Offices' operations are entirely administered and controlled by our ERP. Similarly, through our ERP, we allow our Clients and Seafarers to handle and execute many related activities. Our ERP system became a cloud ecosystem that entailed and amalgamated all complex, varying operations of our clients' differing requirements and our ultrastructural composite and multifacet operations.
In the most recent part of our history, a great effort to improve our processes and enhance the quality was our daily strive. Our Management System's practicability, our ERP continuous improvement and uplifting it to a cloud ecosystem, and our services always focused on enhancing our value of servicing and the value of our disruptive way of thinking. In 2018, the Management initiated an evolutionary quality program that included, among others, a complete recording of processes among with evaluation, analysis, and risk assessment and the preparation of the tools and documentation necessary for control and implementation.
The outcome of this effort is the documentation of a detailed but practical Management System that covers and describes all processes, is aligned with ISO 9001:2015 Standard and ILO-MLC 2006 Requirements, and respectively accredited by the leading Certification Body of Bureau Veritas. Most importantly, our Management System has been forged in such a way to serve as the foundation for further Quality Management Standards that ELVICTOR GROUP aims to achieve.