Crew Manager's Digitalized Operations
Medicals
The process of the seafarers' medical examination is monitored and also the fit-to-work. From the seafarer's guidance to the scheduling to visit the clinic, the seafarer's date and time visited the clinic, and the seafarer's medical results are automated to structured reports to the Ship Manager within the integration lead time.


The overall process and the ISO and MLC certification of the clinics are provided online in Elvictor's Cloud Ecosystem and are audit-ready.
Elvictor respecting each seafarer's medical data has applied specific AI tools and energized all GDPR compliant tools embedded into the cloud technologies that Elvictor uses.
To protect sensitive medical information, Elvictor has applied APIs that use learning algorithms to recognize the particular medical clinic document automatically, and through object and character recognition, to further identify the medical clinic's document's fields, and finally input these data into the system automatically, by pseudonymize them, without any human interaction.

Specific fields are mapped with specific statuses, depending the risk and also the information of the result. The technology that Elvictor's cloud ecosystem is built is the latest cloud technologies and has embedded GDPR tools to suffice the security and optimize the operations while being above all requirements compliant with the GDPR.
Upon receiving the medical result status from Elvictor's GDPR compliant system, all parties' awareness of the information is imminent.
Specific dashboard in Elvictor's cloud intranet provides varying statuses of the medical documentation process for the ease of control, monitoring, and compliance with the Crew Department of our client's procedures.
Due to the AI used through APIs to secure sensitive data, the big data gathering of past and present seafarers from their past medical examinations have been of high importance.
The algorithm that Elvictor has developed checks past seafarers’ past incidents, gathering information of their age, services, nationality, vessel experience, and appraisals, and creates a bell curve through this reverse engineering. This bell curve stands as the benchmark and alert zones of a potential new applicant, signaling a possible risk rate. This database tool is one of the tested and secured intelligent and innovative instruments; Elvictor has used with great success, respecting the GDPR guidelines and being compliant in any dimension.

Informing the Seafarer
Upon lineup, a different coded HTML5 link is sent to the seafarer. Guidance about the medical clinic and examinations he has to take is attached to his interactive screen, which is reactive to his mobile. Upon reception of the guidance, there are interactive tools on the screen so as the seafarer to:
1.) Confirm that he got the guidance concerning his Medical Procedure
2.) Place the date and time he intends to visit the clinic
3.) State his location and time he visited the clinic
4.) Confirm he took the medical examinations

Informing the Medical Clinic
When the seafarer confirms the above-requested information, an automatic email is generated. It is sent to the clinic, stating the (GDPR Consented) basic seafarer information and a list of the medical exams the seafarer has to take as per the Ship Manager's medical requirements.

Output Factors
Parties informed
The respected branch office(s) of Elvictor is informed
The Operations Center of Elvictor
The Ship Manager's Crew Manager
Lined up seafarers are informed
Results
Optimum follow-up, reporting, and control of the overall medical procedure with documented processes.
Advantages
AI through APIs are handling the sensitive information
Big Data statistics alert for potential risks
ISO & MLC compliance
Audit Ready
GDPR Compliance

Takeaways

Philosophy
Optimize the communication and procedure of the medical process. Inform all parties and communicate the exact information needed to the seafarer and vice versa.

Proactiveness
Provide guidance, information, and mainstream the operation. Protect sensitive data and use AI and GDPR advanced tools to succeed in automatic and anonymous control of sensitive information, avoiding human interaction. Control the process through digitalized procedures.

Parametric Customization
Depending on the differing policies, each ship manager is treated separately, and customization of the requirements is "hard-coded" into Elvictor's Ecosystem. There are cases where the same Ship Manager has separate medical policies concerning medical examinations, various clinics due to the fleet's different P&I Clubs.

Best Practice
Upon cooperation with a Ship Manager, Elvictor develops specific fine-tuned algorithms, representing a hyper-detailed analysis of procedures amongst all parties involved. The system's robotic process automation and subprocedures result in the actual operational needs' speed and accuracy.

Paperless Operations
The achievement here is that dashboards are the optimum tool for monitoring various seafarers on different vessels' recruitments, and dynamic notifications assist in prioritizing and control critical situations.

Documented Evidence
Every single process is logged and saved into the database.