Crew Manager's Digitalized Operations
Elvictor’s Operations Center Screening
Top-notch candidates are automatically viewed and highlighted in Elvictor's Operations Center. The Crew Manager or the Crew Operator responsible for a specific Ship Manager goes deeper into the requirements and requests if the candidate is an officer to be interviewed ad hoc from Elvictor's Operations Port Captain or Superintendent Engineer.
Elvictor Operations Screening Process
After the interview with Elvictor’s Operations Port Captain or Superintendent Engineer, the Crew Manager directs the Crew Operator to assign the specific candidate for a detailed secondary interview to the network office.
This stage's philosophy is to have a bird's eye view and control of any matched new applicant. Simultaneously, to cross-check more details concerning the compliance and manage the information held in the operations center and is or should not communicate in the network office. Finally, a human intelligence check may bring additional security on selection and proposal and keep the customer satisfied.
Elvictor's Operations Center is assisting the network office with the best-matched proposal selection. The avoidance of intercompany exchange of emails and rejected proposals and tuning of candidates' proposals.
For securing a higher acceptance rate from a specific Ship Manager, the Crew Manager or Operator of Elvictor's operations center may place stricter criteria of selection, which may be above the minimum requirements of those set by the Ship Manager. Elvictor's crew manager or operator has more insider knowledge of the current or upcoming crew change's situational requirements due to the collaboration with the Ship Manager's crew department's personnel.
Situational requirements are requirements that are variable in many cases on potential recruitments. Specific recruitment situations cannot alter the Ship Manager's requirements and compliance matrices if and only if they cannot be tagged as scenarios. Situational requirements are specific and may not occur in the future, and for this reason, human intelligence, with the help of technological tools, forms the optimum solution.
Elvictor's ecosystem collaboration environment allows digitalized screening and also communication with the potential candidate. In-house-developed teleconferencing tools and integration with mobile apps like WhatsApp and Viber, and Facebook Messenger allow Elvictor's Crew Manager to have a quick communication and interview of the matched candidate. Log of the communication is automated for security reasons, and digital acceptance or rejection is enabled without email exchanges with the network offices.
The procedures of reviewing the matched candidates, communication with the seafarer, and reporting the process that has taken place are documented at all times.